Satisfaction Guaranteed (FAQ) – Frequently Asked Questions
- Privacy & Security
- Because The Green Solution respects customer privacy and security, we make the protection of your information our top priority. We do not sell, share or rent your information and all of our online and digital services are opt-in or opt-out at any time, allowing you to unsubscribe. For medical marijuana registry patients, we adhere to all HIPPA regulations regarding information security and storage. For more information, please see the U.S. Dept. of Health and Human Services website. For medical patients Click Here for complete details regarding HIPPA and patient privacy.
- Returns & Replacements
- We accept exchanges for store credit on marijuana items and electronic accessories as designated within the purchase exchange policy. All sales final on glass and all non-electronic accessories. Store credit may be used on any item and no cash refunds are offered.
- The Green Solution is proud to offer two convenient ordering options: custom Online Reservation system and a more traditional Call-Ahead Ordering service. To place a Call-Ahead order, call (866) 996-2126 and select the location nearest you for pickup.
- Payment, Pricing & Promotions
- We offer some of the most competitive pricing in the industry. Additionally, we offer ongoing limited-time offers, promotions, email, text, and newsletter special offers to provide the best value to our customers. For your convenience we offer a cashless ATM system to accept payment via debit card with PIN number, in addition to cash payment.